Frequently Asked Questions (FAQs)
Organisation users and private individuals Please ensure that the email address you're trying to log in with is the same as the one provided during...
Mon, 9 Jul, 2018 at 6:44 PM
I have registered and logged in, but an error message is asking me to contact my organisation admin.
A newly registered user who selected an organisation during the account activation process does not automatically get permissions to create applications on ...
Mon, 9 Jul, 2018 at 6:44 PM
I am a private individual or member of an organisation, how do I change my password? You can change your password by selecting the ‘Edit Profile’ link with...
Thu, 1 Nov, 2018 at 10:00 PM
You can update your profile details by selecting the ‘Edit Profile’ link within the User menu on the top right of your screen. Within the edit profil...
Mon, 9 Jul, 2018 at 6:46 PM
Because our helpdesk is not part of any application processing teams at the Road Controlling Authorities (RCAs), we are unable to advise on the status and p...
Mon, 9 Jul, 2018 at 6:46 PM
To get a client added you will need to contact MyWorksite support with the following details. If the client you want to add is an organisation, please p...
Wed, 30 Jan, 2019 at 1:54 PM
Update - 8 Aug 2018: We've introduced a page for organisation administrators to view all users that are pending approval. See more details here. A...
Wed, 8 Aug, 2018 at 7:39 PM
As an organisation administrator, you will be able to invite a user by selecting 'Admin' in the navigation menu, then 'Invite User'. ...
Mon, 9 Jul, 2018 at 6:47 PM
A TMP is required for any activity that varies the normal operating conditions of any part of the road corridor, e.g. road, footpath or berm. Placing a ...
Mon, 9 Jul, 2018 at 6:47 PM
If your Worksite application's declined, a comment would generally be added by the Corridor Access Manager to let you know the reasons why it was decli...
Mon, 9 Jul, 2018 at 6:47 PM