Please first try a different browser, or clear your cached files for the last hour in the browser settings. See below links for detailed instructions depending on which browser you are using.

Edge: https://www.microsoft.com/en-us/edge/learning-center/how-to-manage-and-clear-your-cache-and-cookies?form=MA13I2


Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache


Chrome: https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

Below is an example In Chrome, all browsers will be similar, in this case it is under Settings, Privacy and Security, and Delete Browsing Data.


If this still doesn't solve your issue please contact support.